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They knew my closing date, they knew my income for 2011 and what my income is for 2012, and none of that has changed since my application 4 weeks ago. Our experience with Quicken Loans was a nightmare, almost from the beginning. Oregon bank repossessed used mobile and manufactured homes for sale,. They also told me that they will use the appraisal from my past refinancing and I do not need to get appraisal now. You need an appraisal before you buy or sell any home whether you get
quicken loans mortgage a loan or not, or else you have no idea what it's real value is. In order to quote me a rate, the bank needs the following info.
I left it with he'll call me back tomorrow and is expecting me to hand over my C number. This appraiser spent no more than 15 minutes at my home, measured nothing, and didn't even look in some of the rooms. I would NOT be saving the advertised amount, ever.
No one seems to be in charge overseeing customer problems or resolving issues. Getting more information wasn't a problem except it took 12 days for them to realize it was a problem - your loan won't close and you'll lose your rate. We have since moved on to a different company with a better reputation. They said "I would love to get your business, but it would be unscrupulous of me to do it without telling you that it would likely cost you more in the end." And that's what I wanted, really.
My GFE showed a payoff of several hundred dollars more than what it was supposed to be and changed in less than 5 days to a much higher payoff. After telling my story to a second representative (Rachael), she said she wanted to help if the appraisal was inaccurate, but my upgrade didn't add a dime of value to my house; rather, it just increased saleability. They surely did this on purpose so as not to approve the loan so they could keep my $500 application fee - and they did.
QL continually asks for the exact same paperwork sent several times previously. So in short, I'm out $500, the low rates of the year/decade/century, and have wasted two months with people that are all about putting the fault of missing closing dates because they have no idea what they needed to close a loan. Four months ago, when home mortgage rates were at an all time low, we gave them a call.
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Some banks and savings and loan companies publish their rates. Every time we fulfill their obligations to move forward they require some new item from us. Pay for college with student loans from sallie mae. Heck, when I bought my last car my credit union told me that my quoted rate was only good for 7 days. They told me no, that I already had such a good rate that I would likely not recover my costs in refinancing since I don't plan on living here forever. After the fixed-rate period, your interest rate will adjust up or down according to market rates at the time of reset.
Ours was a refinance, and about 6 weeks into the process, quicken loans mortgage they called to say there was a mortgage on our property. Please alter your browser's settings to quicken loans mortgage allow Javascript before continuing. Why would you pay the closing costs prior to getting the loan.
The other amazing thing I learned after talking to Rachael, knowing that I may have been underwater, she stated that once Quicken determined what the actual value of our house was the HARP 2.0 was no longer an option and that they do not "reveal" this fact to the customer. I used Quicken Loans in 2009 for a FHA streamline refi. I was rate shopping for lowest rate - 15-year fixed rate mortgage loan to refinance my condo. Nobody ever calls when there's a problem. I received my good faith estimate where I can see that with the new rate, I can save $84 a month and that I will need to pay only $200 deductible fee.
It is now October 22, 2012 and we are no closer to closing. John elway credit center offers bankruptcy auto loans in denver, colorado. I do not intend to recommend your home financing services to any of my friends and colleagues in the near future and I hope this practice does not continue. A nurse won against the irs for higher education tax deductions she took in her.
I called Quicken Loans to ask if I should refi. Did they think we were just fooling around, kidding about being able to close after more than 3 months of working with them. I've seen their TV commercial before and thought, who would use a company with that kind of stupid commercial. I was also asked other quicken loans mortgage questions such as. Closed a 15 year VA loan in under 40 days.
Everything you read on complaints concerning customer service is true. A couples of weeks later, I received a new good faith estimate where I can see that my closing fees is going to be now $2,055.57 on the loan they added private mortgage insurance (which I am not paying with my existing loan) and my monthly mortgage payment is going to be $92 more what I am paying now. I guess they were just calling me a liar. We had a very easy refinance, which should have been finished in less than 45 days, but the incredible incompetence, ignorance, unskilled/untrained employees, rudeness and ineptness was unbelievable. I then went on the VA.gov site to see what info they had.
I had these figures verified by two other companies and they both stated that I would be close to saving the amount I quoted her. Last summer, I saw rates advertised on TV that were even lower than mine by some other company. Why is that listed if they quicken loans mortgage didn't run my credit.
Really, I am not going to write with a 10-page blow by blow account of the refinance because it would become redundant because of so many other stories. So, we were out 6 weeks of time and the $400 deposit. When we protested our appraisal and submitted 10 pages of documentation proving the differences in the areas they appraised compared and providing 6 recent comps that were actually from our area, they took 10 days to review those things and still went with the appraiser's low value. Anyone who still has the time to research for loans and shop around should stay away from Quicken Loans.
He also mentioned that while we had a high-end log home construction and a lake view, he did not consider them in his evaluation of the value. I regret I did not research here before giving them any money. We personally weren't badly ripped off like so many others, but the stress, badgering and incompetence made it one of the worst professional experiences of my life. Create flowcharts, process documentation, free flowchart software flow diagrams and more in minutes. Salary loan application letter sample download on.
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Like the others, our appraisal was a joke. I gave you the letter saying they took less. I felt pressured by one of their senior power bankers to provide SS numbers to run a credit check and I declined. If you re at least years old and a new apply for personal loans now zealand resident living in new zealand. I found another finance company and got my refinance loan quickly. I've gone to a local loan company and will have to pay for an appraisal again, but at least I'll get someone who is familiar with the area and is a certified licensed appraiser and a lower interest rate.
They sent an appraiser who wrote the appraisal out as if he was a home inspector, not an appraiser. I asked for a copy of our appraisal and had to wait over a week with no return calls. I should've listened to the comments here. I did have to pay $400 to lock in a rate.
Lawyers com, best free lawyer reviews lawyers, super. So rather than allow me to determine a path to success, they determined and pushed me to the path of failure. Please upgrade your web browser for the best experience. Then they have the reason being credit history. Quicken explained many times - as if we were idiots - that almost 40% of their customers felt their appraisals were low.
Our credit history is not the problem, never has been. At that point, we got the "Sorry we can't help you and I made a mistake when I told you there was a second option available" bait-and-switch response. Do not recommend this company, especially for veterans who don't deserve to be treated this way. So thanks to Racheal, Steve **, and Timothy ** for being the least honest people I have ever dealt with in my life and for companies like Quicken who are crooks and use and abuse "support of our troops" to lure someone into your lies and scandals. We were pre-approved for a standard re-fi @ 4% on a 15yr fixed.
Also, I was surprised to see in a new good faith estimate that my house value dropped $45,000 in one month vs previous good faith estimate. Our story has been repeated over 1000 times on this site and sites like it. The underwriter demanded a divorce decree or court ordered separation agreement. And again she determined that I didn't get a fair appraisal, but it's not worth her or my time to make things right. Maybe, just maybe, they should have told me this a few weeks ago.
I had another local "certified" appraiser review mine and he found many mistakes and found 3 better comps. They have so many conditions in the final approval that there is no way to cure them. We have consulted an attorney and were hoping to sue, but it looks like there is nothing we can do other than file a complaint with the Real Estate Commission.
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Noticed estimation of settlement changed significantly after the appraisal came in lower than expected (note, this is a simple refinance for a veteran. I will never recommend Quicken and will stay with local companies where I can look the person in the eye and shake that person's hand. After being told several times I was good to go, the underwriters told me my debt to income ratio was too high. After providing this info, do you think Quicken would give me a rate quote. They lost half my paperwork through the process, didn't even have my correct financials and were completely unresponsive when I needed critical information. I stopped him and said, "Can you beat quicken loans mortgage those rates." He wouldn't answer.
But it will be my fault the loan did not close. Quicken Loans never had ANY intention of writing a loan for us. I, too, contacted Quicken to do a refinance of my mortgage at a lower rate as advertised. In addition, an appraisal doesn't last forever, either. We argued with them to try to get our money back, but that fell on deaf ears.
They didn't refund my appraisal fee and didn't return my calls all done on internet. So, I took the loan details to a lawyer who told me not to do it before he even looked at the papers and told me that Quicken is known for the games I described and verified it. Everyone was very helpful and answered all of my questions.
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Our appraisal was $50,000 lower than it should of been. You can find your State's Attorney General's office address online.